Mar 10, 2026
Blacklit

Sabre Corporation

Travel Services

Discovery Playbook

Strategic Thesis

Sabre’s Mosaic modernization and AI-native operating-model shift are a multi-year, high-stakes rebuild inside a travel marketplace where reliability and partner integrations define revenue. Lattice (or any talent platform) only wins if positioned as Mosaic execution infrastructure: OKRs tied to migration waves, manager operating cadence across distributed teams, analytics that surface retention/reliability risk cohorts, and compensation governance that Finance can audit during heightened incentive scrutiny.

Immediate — 30 Days

1

Rewrite outreach to reference Mosaic and partner-impact, not generic transformation.

“AI-native transformation” is a commodity phrase. Sabre-specific language—Mosaic as unified cloud-native platform, continuous deployment, open APIs, partner integrations—signals you understand what failure looks like (release slippage, incidents, partner dissatisfaction) and why manager cadence matters.

SDR

2

Build a Sabre buying-group map around Mosaic execution and incentive controls.

Beyond the Chief People Officer, Sabre’s internal gravity will sit with Product/Engineering leadership driving Mosaic, HRIT owning integrations, and Total Rewards/Finance owning incentive governance under the 2025 plan. This prevents the deal from dying as “HR tooling” disconnected from the platform program.

AE

3

Discovery opener anchored to Mosaic operating cadence and migration cohorts.

Use: “As Mosaic moves to a continuously deployable model, where do you see execution breaking—goal translation to teams, manager cadence, or retention in migration-critical pods?” This forces specificity: release trains, migration waves, reliability teams, and partner delivery cohorts.

AE

Short-Term — 60 Days

Demo a ‘Mosaic migration operating system’ workspace (OKRs → check-ins → engagement → cohort analytics).

Show Sabre a concrete mechanism: a transformation OKR library labeled by Mosaic waves (platform components, API program milestones, reliability/SLO improvements), lightweight weekly manager check-ins for distributed teams, and an engagement pulse tuned to change fatigue + confidence in migration plan. Make analytics filterable by region, role family (engineering/SRE/product), and migration cohort.

SE

Design a 90-day pilot with Sabre-specific success metrics tied to delivery and retention.

Avoid generic HR KPIs alone. Include: manager participation and on-time check-ins, review cycle-time, calibration completion; plus Mosaic-adjacent proxies Sabre will care about (missed commitments trend in pilot org, incident/burnout signals, intent-to-leave risk by cohort). Add HR ticket deflection/handle-time reduction during policy churn as an efficiency proof.

AE + SE

Create a Finance-grade incentive governance narrative mapped to the 2025 Omnibus plan.

Sabre’s incentive visibility implies auditability requirements. Present how structured eligibility rules, approvals, and audit trails reduce control risk, and how post-cycle analytics can test whether incentives correlate with retention/performance in Mosaic-critical roles—so spend can be re-targeted rather than broadly increased.

Sales Leadership

Strategic — 90 Days

Establish dual champions: Mosaic delivery leader + Total Rewards/FP&A controls owner.

A people-only champion can’t keep priority against Mosaic roadmaps. A delivery-side champion links the tool to execution outcomes; a Finance/Total Rewards champion links it to governance under incentive scrutiny. Together they make the purchase transformation-critical rather than discretionary.

AE

Package procurement case as ‘migration-risk reduction’ (not ‘HR modernization’).

Sabre will rationalize spend against platform priorities. Frame the platform as reducing migration risk: fewer goal misalignments across distributed teams, earlier detection of burnout/attrition in critical pods, and tighter incentive controls during a board-visible compensation period.

AE

Preempt HRIS ‘good-enough’ by emphasizing cohort analytics and cross-workflow execution.

Suites can run reviews; they struggle to operationalize a transformation across cohorts (migration wave teams, offshore transitions, reliability orgs) with fast instrumentation and closed-loop interventions. Make the differentiation: OKRs mapped to Mosaic milestones, engagement signals tied to delivery cohorts, and comp governance plus analytics in one operating rhythm.

SE + AE

Do Not

Leading with generic ‘AI in HR’ claims; Sabre will care about Mosaic delivery cadence and reliability impact.

Selling only to HR without a Mosaic/Product/Engineering execution sponsor; it will be deprioritized behind platform work.

A global big-bang rollout; Sabre’s distributed teams and active restructuring require a cohort-based pilot tied to migration waves.

Go Deeper

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Sabre Corporation · Discovery Playbook

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